If your order hasn’t arrived within the expected delivery timeframe, we’re here to help. Orders typically arrive within 5-7 business days. However, during peak times or due to unforeseen delays, it may take a bit longer. If your order is late and you need assistance, please reach out to our Customer Service team at support@ventamor.com. We’ll be happy to look into it and assist in any way we can!

Our delivery partners do not operate on major public holidays, so orders may experience slight delays if placed around these times. We aim to process and ship orders as quickly as possible, but if your order is close to a public holiday, please expect an additional 1-2 business days for delivery. If you have any questions about delivery times or need assistance with an order, feel free to reach out to our Customer Service team at support@ventamor.com.

Currently, next-day delivery is not available on all orders. We strive to offer fast and reliable shipping, but the delivery timeframe can vary based on your location and the item’s availability. For urgent orders, please check with our Customer Service team at support@ventamor.com, and we’ll do our best to accommodate your needs.

For most orders, a signature is not required upon delivery, so you don’t need to be present to receive your package. However, some high-value orders may require a signature for added security. If you're concerned about delivery timing or need specific instructions, feel free to reach out to our Customer Service team at support@ventamor.com.